Support

ThriveStack Support

Support tiers, product onboarding guides, and technical integration setup across ThriveStack products.

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ThriveStack·Support
01 · Get help

Support based on plans

Every ThriveStackcitedby plan includes dedicated support reachouts. Review the support channels and onboarding assistance available for your tier below.

PlanSupport ChannelSupport & Onboarding CallsCustomer SuccessReach Out
Self-Serve planEmail only—Self-serve documentation & guidesEmail Support
Growth planPopular
Email + Support calls3 support calls1-on-1 strategy & onboarding reviewBook Call
EnterpriseEmail + Unlimited reachoutsUnlimited support reachoutsDedicated Customer SuccessSchedule Reachout
Email Support
support@thrivestack.ai
Get help Support calls
02 · Getting Started with ThriveStack

Product: ThriveStackcitedby

Also referred to as AI Visibility in the product interface

Introduction

ThriveStackcitedby (AI Visibility) shows how AI answer engines mention your brand — and helps you improve that visibility with prompts, citations, competitors, and agents.

What is ThriveStackcitedby?

Buyers increasingly ask ChatGPT, Perplexity, Google AI Overviews, and similar engines for recommendations. ThriveStackcitedby measures whether those answers include your brand, which prompts you win or lose, who gets cited instead, and what content can close the gap.

In the product it appears as AI Visibility. This documentation covers the same product under ThriveStackcitedby.

What you can do

  • Track prompts — the buyer questions AI engines evaluate you on, grouped by topic.
  • Monitor citations — when and where your brand (or a competitor) is mentioned in AI answers.
  • Benchmark competitors — see who AI cites instead of you on the same prompts.
  • Act on gaps — use recommendations and content guidance to improve visibility.
  • Attribute AI traffic and revenue: Connect with GSC, GA4, ThriveStack Marketing Analytics, Bing Web master tools, Server logs and find out the traffic and revenue impact from AI visibility.
  • Bulk-import prompts — upload a CSV to seed or expand your prompt library quickly.
  • Connect agents via MCP — ask Claude, Cursor, and other MCP clients about your AI visibility data in plain language.
03 · Setup MCP

Model Context Protocol

Connect your AI development tools and autonomous agents directly to ThriveStackcitedby data.

Server URL

Every platform uses the same URL. The server is available to existing ThriveStack customers.

https://api.app.thrivestack.ai/mcp

Connection Protocols

Streamable HTTP (Remote)
Remote transport protocol
OAuth 2.1
Standard token authorization
Personal Access Token
Bearer token for local IDEs

Setup Guide

Read step-by-step setup instructions for Claude Desktop, Cursor, and custom clients.

Setup Guide