ThriveStack citedby · Hotel AI Visibility

AI visibility tools for hotels

Guests now ask ChatGPTChatGPT, GeminiGemini and PerplexityPerplexity where to stay. The answer names two to five hotels. Does it name yours, link your site, or send the guest to an OTA?

$1 for your first month with code 1stMonth-OneDollar · nothing to install

ChatGPTChatGPTPerplexityPerplexityGeminiGeminiAI OverviewsAI OverviewsExample audit
Guest prompt · Paris · pet owner
“Pet friendly hotel in Paris that allows a large dog, quiet room, near Le Marais, free this weekend?”
AI answer · synthesis across 11 sources
For a large dog near Le Marais, these hotels come up most often:
  1. Le Pavillon de la Reine: allows dogs of any size, private historic courtyard garden rooms in Place des Vosges.
  2. Sinner Paris: pet-friendly boutique rooms, luxury pet amenities & dog bowls provided, 4 mins from Rue de Bretagne.
  3. Hôtel Jules & Jim: dog-friendly boutique rooms with private outdoor cobblestone terrace.
booking.combooking.comtripadvisor.comtripadvisor.combringfido.combringfido.comreddit.comreddit.com/r/parisyour-hotel.com not cited
What citedby flags: your hotel allows large dogs, but the pet policy sits in a PDF. The engine cannot read it, so it names three rivals and links OTAs instead.

Live citation audit sample across Parisian boutique and luxury properties.

Live Product Showcase · Hotel & Hospitality AI Visibility
Interactive hotel citation audit
citedby
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Overview

LoadedLoadingZero score
Brand VisibilityLearn more
Hotels & Hospitality • Last audited Aug 30, 2026
0%50%100%
54%
Inconsistently cited
Learn why
Brand visibility over timeLearn more
AUG 9, 2026 – AUG 30, 2026
Autoscale
ChatGPT Perplexity Google Gemini
Competitor visibilityLearn more
Autoscale
CompetitorsLearn more
#BrandVisibility ↕SOV ↕Sentiment ↕Position ↕
1Marriott BonvoyMarriott Bonvoy76% —27% —● 91 —# 1.6 —
2Hilton Hotels & ResortsHilton Hotels & Resorts71% —23% —● 88 —# 2.1 —
3Four Seasons HotelsFour Seasons Hotels64% —18% —● 95 —# 2.5 —
4Hyatt HotelsHyatt Hotels58% —15% —● 89 —# 3.1 —
5Your Hotel BrandYour Hotel BrandYour brand52% —13% —● 93 —# 3.6 —
6IHG Hotels & ResortsIHG Hotels & Resorts44% —11% —● 82 —# 4.2 —
7Accor HotelsAccor Hotels38% —9% —● 80 —# 4.8 —
The problem

Right now a guest is picking a hotel on ChatGPTChatGPT

Generative AI use for trip research reached 33%, five times its 2024 level. 44% of travelers would book directly inside an AI platform. And AI referred visitors convert at 4.4x the rate of organic visitors.

PhocuswrightPhocuswright, The AI Surge, 2026. SemrushSemrush, 2025.

The prompts that book rooms

How to measure AI visibility on booking prompts

Guests do not ask AI for your hotel's name. They list what they need: a place, dates, a pet, a pool, a budget. Each need is a filter. Miss one in your data and you drop out of the answer.

Destination and area
“Best area to stay in Dublin for a first visit?”
  • AI checksNeighborhood pages, walking times, landmarks near you
  • Where you dropNo area guide on your site, so travel blogs get cited
Amenity filters
“Family all inclusive in Riviera Maya with a kids club”
  • AI checksKids club ages, hours, family room sizes, what is included
  • Where you dropAmenities listed as images or in a booking widget
Policies and access
“Accessible room with a roll-in shower in Dublin for two nights”
  • AI checksPet rules, accessibility, late check-in, cancellation terms
  • Where you dropPolicies buried in PDFs or different on each OTA
Dates, price and direct booking
“Book direct at a Fiji resort with airport transfer included”
  • AI checksRates, packages, what booking direct adds
  • Where you dropThe answer links an OTA, and you pay commission
The hotel prompt library

45 prompts guests type before they book

Real guest questions across Europe, the Americas, the Red Sea and the Pacific, from 6 guest types. Split 20% informational, 40% commercial and 40% transactional. Swap in your own city and run them in citedby.

45guest prompts
9 / 18 / 18informational, commercial, transactional
6guest types
1branded control prompt
  1. 01
    “What's the best area to stay in Dublin for a first visit?”
    InformationalCouple
  2. 02
    “When is the best time to visit Fiji for a beach holiday?”
    InformationalHoneymooner
  3. 03
    “Do all inclusive resorts in Punta Cana include a kids club?”
    InformationalFamily
  4. 04
    “What should I look for in a pet friendly hotel in Paris?”
    InformationalPet owner
  5. 05
    “How do I get from Nadi airport to Denarau Island?”
    InformationalHoneymooner
  6. 06
    “Is Killarney worth a stop on an Ireland road trip, and for how many nights?”
    InformationalCouple
  7. 07
    “When is the rainy season in Cartagena, Colombia?”
    InformationalFamily
  8. 08
    “Which part of Tenerife is best for winter sun?”
    InformationalCouple
  9. 09
    “Do hotels in Porto charge a tourist tax, and how much is it?”
    InformationalBusiness traveler
  10. 10
    “Best family all inclusive resorts in Riviera Maya with a kids club”
    CommercialFamily
  11. 11
    “Best boutique hotels in Brooklyn with a rooftop bar”
    CommercialCouple
  12. 12
    “Best hotels in Dublin city centre for a business trip with a gym and late check-in”
    CommercialBusiness traveler
  13. 13
    “Luxury resorts in Fiji with a spa for a honeymoon”
    CommercialHoneymooner
  14. 14
    “Pet friendly hotels in Paris that allow large dogs”
    CommercialPet owner
  15. 15
    “Best adults only resorts in Hurghada on the Red Sea”
    CommercialCouple
  16. 16
    “Quiet hotels in Paris with a king bed and air conditioning”
    CommercialBusiness traveler
  17. 17
    “Hotels in Mallorca with a heated pool open in winter”
    CommercialFamily
  18. 18
    “Best hotels in New York for a wedding room block of 30 guests”
    CommercialGroup planner
  19. 19
    “Family hotels in Killarney with an indoor pool and kids club”
    CommercialFamily
  20. 20
    “Best adults only hotels in Tenerife with a sea view”
    CommercialCouple
  21. 21
    “Boutique hotels in Porto near Ribeira with parking”
    CommercialCouple
  22. 22
    “Best business hotels in Berlin near the trade fair grounds with a gym”
    CommercialBusiness traveler
  23. 23
    “All inclusive hotels in Menorca for families with toddlers”
    CommercialFamily
  24. 24
    “Hotels inside the walled city in Cartagena with a rooftop pool”
    CommercialCouple
  25. 25
    “Quiet hotels near Lake Geneva for a work trip”
    CommercialBusiness traveler
  26. 26
    “Best adults only all inclusive in Riviera Maya for food lovers”
    CommercialHoneymooner
  27. 27
    “The William Vale vs Wythe Hotel for a weekend in Brooklyn”
    CommercialCoupleBranded control
  28. 28
    “Book a sea view room in Hurghada for 4 nights in October with a late arrival”
    TransactionalCouple
  29. 29
    “Hotel in Dublin city centre available next Friday under €250 with parking”
    TransactionalBusiness traveler
  30. 30
    “Family room for 2 adults and 2 kids at an all inclusive in Punta Cana over Christmas”
    TransactionalFamily
  31. 31
    “Brooklyn hotel with free cancellation for March 14 to 16”
    TransactionalCouple
  32. 32
    “Get a quote for a meeting room and 20 rooms in Paris in November”
    TransactionalGroup planner
  33. 33
    “Book direct at a Fiji resort with airport transfer included”
    TransactionalHoneymooner
  34. 34
    “Pet friendly hotel in Paris with a room free this weekend for 1 dog”
    TransactionalPet owner
  35. 35
    “Best rate for a spa package for two at a Fiji resort, booking direct”
    TransactionalHoneymooner
  36. 36
    “Hotel near Madison Square Garden with early check-in tomorrow”
    TransactionalBusiness traveler
  37. 37
    “Reserve an accessible room with a roll-in shower in Dublin for two nights”
    TransactionalBusiness traveler
  38. 38
    “Book a family room in Killarney for the August bank holiday weekend with breakfast”
    TransactionalFamily
  39. 39
    “Tenerife hotel for 7 nights in January with a sea view under €180 a night”
    TransactionalCouple
  40. 40
    “Porto hotel near São Bento with free cancellation for 3 nights next week”
    TransactionalBusiness traveler
  41. 41
    “Berlin rooms for 5 colleagues during the trade fair, plus a meeting room”
    TransactionalGroup planner
  42. 42
    “Menorca all inclusive for 2 adults and 1 toddler in June with a cot in the room”
    TransactionalFamily
  43. 43
    “Book a wheelchair accessible room in Geneva for 2 nights next month”
    TransactionalBusiness traveler
  44. 44
    “Book direct at an adults only Riviera Maya resort with spa credit for our May anniversary”
    TransactionalHoneymooner
  45. 45
    “Cartagena hotel with airport pickup and check-in after midnight”
    TransactionalCouple
Run each prompt 7 times a day per engine. One run is close to a coin flip. Under 1% of repeat runs return the same hotels.
Keep it unbranded. Only one prompt names a hotel. It is the control. The rest measure whether AI finds you on its own.
Track who gets the link. A mention that links an OTA still costs you commission. Count answers that cite your own site.
Who is asking

The guest types behind most hotel prompts

Each one filters on different things. Your pages need to answer all of them.

Family vacationer

Kids club, family rooms, all inclusive, pool hours.

“Menorca all inclusive for 2 adults and 1 toddler in June with a cot”

Business traveler

Location, late check-in, gym, wifi, parking, early check-in.

“Dublin city centre hotel with late check-in and a gym”

Couple or honeymooner

Views, spa, adults only, romance packages.

“Luxury resorts in Fiji with a spa for a honeymoon”

Pet owner

Pet policy, dog size limits, fees, nearby parks.

“Pet friendly hotels in Paris that allow large dogs”

Group or event planner

Room blocks, meeting space, quotes, wedding packages.

“Quote for a meeting room and 20 rooms in Paris in November”

Every guest, every language

Region alone swings mention rates from about 18% to 50%. Run each market in its own language.

ThriveStackThriveStack research, 2026

The citation gap

Hotel SEO no longer decides the booking

A hotel page that ranks first on Google can be missing from the ChatGPT answer above it. AI engines read OTAs, review sites and forums, then decide.

Citation sources · hotel prompts

Where AI pulls hotel recommendations

An answer blends many source types. OTAs and review sites win by default because their data is clean. Your site wins only when engines can read it.

captured per answer in citedby
OTAs and metasearch
Rates and availability

Live prices, room types and policies for every hotel, in one clean format engines trust.

Review platforms
Guest experience

Star ratings and thousands of reviews that engines read as the guest's voice.

Travel media
Editorial picks

Best-of lists and area guides that shape the shortlist for commercial prompts.

Communities
Unfiltered detail

Threads on noise, real pet rules and hidden fees. Engines treat them as ground truth.

Niche directories
Filter answers

Pet, family and accessibility directories that answer one filter very well.

Your own site
Only when readable

Cited when policies, amenities and rates sit in clean text and schema. Skipped when they live in PDFs or booking widgets.

Same prompt, two engines
ChatGPTown sourcesPerplexityown sources11%shared

Only 11% of cited sources overlap between ChatGPTChatGPT and PerplexityPerplexity on identical prompts. Winning one engine says little about the next, so citedby tracks each one on its own.

Research findings
0.664

correlation between brand web mentions and AI visibility, vs 0.218 for backlinks.

AhrefsAhrefs, 75,000 brands
<1%

of repeat runs return the same set of brands.

SparkToroSparkToro, 2026
4.4x

conversion rate of AI referred visitors vs organic.

SemrushSemrush, 2025
Four-step playbook

Run an AI visibility audit, then fix, track and attribute

Everything you need to win back guests from OTAs, one property or a whole portfolio.

01 / Audit

Audit your hotels

Run destination, amenity, policy and booking prompts per market across ChatGPTChatGPT, GeminiGemini, PerplexityPerplexity, CopilotCopilot and AI OverviewsAI Overviews. Get your baseline mention rate and citation share.

02 / Fix

Fix what AI can't read

Find the policies, amenities and rates the engine can't verify. Move them out of PDFs and widgets into clean pages and schema. Fix the third-party pages it cites instead.

03 / Track

Track weekly shifts

Schedule runs per property, guest type and language. Catch drops after a model update or a bad review wave.

04 / Attribute

Attribute direct bookings

Connect AI referral sessions to direct bookings. Show owners the revenue kept from OTA commission.

Eight variables

What actually moves your hotel in and out of an answer

Eight variables, all active at once, even when the prompt is identical. Five are yours to control.

VariableWhat it changesObserved effectControl
Search indexationWhether content enters the indexUnindexed pages are 100% invisible to live search enginesYes
Prompt qualityWhich hotels surfaceReal prompts on one intent averaged 0.081 semantic similarityYes
Run frequencyHotel set and orderUnder 1% of repeat runs return the same setYes
Region and localeWhich hotels are knownMention rates range about 18% to 50% by countryPartly
AI engineWhich sources get cited11% source overlap between ChatGPT and PerplexityYes
API vs UILength, hotels, citationsAbout 24% brand overlap; 406 vs 743 wordsYes
Persona and memoryHow personal the answer isAccount, history and session memory shift resultsNo
Model versionThe whole boardA rollout reshuffles results with no changelogNo

From ThriveStack research on AI visibility tracking and non-determinism. Sources: SparkToroSparkToro, ProfoundProfound, University of St. GallenUniversity of St. Gallen, SemrushSemrush.

Channel Economics

AI search optimization protects direct hotel bookings

Every reservation captured by an Online Travel Agency costs between 15% and 25% in commission, eroding net RevPAR and surrendering guest relationship data.

15% – 25%Average OTA commission fee per booking via aggregators
$85Average guest acquisition cost through third-party travel channels
44%Of travellers say they would book directly inside an AI platform

Source: Kalibri Labs & AHLA Distribution Benchmark. When AI engines cite your property domain directly with verified amenities and cancellation terms, guests book direct without middleman leakage.

Architecture comparison

Compare an answer engine optimization stack

Why hotel SEO suites can't see or fix AI visibility.

CapabilityLegacy hotel SEOThriveStackThriveStack citedby
Monitoring surfaceGoogle blue links onlyEvery major AI engine
ChatGPTChatGPTGeminiGeminiPerplexityPerplexityCopilotCopilotAI OverviewsAI Overviews
Primary metricKeyword rankMention rate and owned citation share
Cited source captureNot supportedEvery URL cited in every answer
GranularityDomain traffic onlyPer property, guest type and market
Direct booking protectionOrganic clicks onlyAlerts when an OTA takes the citation
Language testingOne geoNative prompts per market and language
Funding it

How to Fund Hotel Answer Engine Optimization

You already pay for lost direct revenue. Reallocating a fraction of defensive brand PPC or recovered OTA commissions funds the entire program.

$4,500/moTypical defensive paid search spend bidding on own hotel names
12 BookingsDirect bookings needed per month to offset citedby for a 150-room hotel
10x+ ROIExpected return from direct reservation preservation and commission avoidance

Source: Hospitality Net Distribution Review. citedby does not require an incremental budget line—it pays for itself by shifting commissionable third-party stays back to direct bookers.

Frequently answered

Hotel marketing questions

What are AI visibility tools for hotels?

They track how often a hotel gets named and cited when a guest asks an AI engine where to stay. You measure it per property, guest type and market, on a fixed prompt set, run on a schedule across ChatGPTChatGPT, GeminiGemini, PerplexityPerplexity, CopilotCopilot and AI OverviewsAI Overviews.

Is this different from hotel SEO?

Yes. SEO measures whether your page ranks. AI visibility measures whether the answer names you and links you. A page can rank first on Google and still be missing from the AI answer above it, because the two read different sources.

Why do AI answers cite Booking.comBooking.com and TripadvisorTripadvisor instead of our site?

OTAs and review sites publish clean, structured data on every policy and amenity, plus lots of guest reviews. If your pet policy or kids club hours live in a PDF or a widget, the engine trusts the OTA version instead.

Which prompts matter most for a hotel?

The ones tied to a booking: destination and area, amenity filters, policies like pets and accessibility, and dated booking requests. The prompt library above has 45 to start from. Swap in your own city.

Can this grow direct bookings?

That is the case for funding it. When the answer links your site, the guest books direct. When it links an OTA, you pay commission. citedby tracks which one happens and ties AI referral sessions to bookings.

How often should tracking run?

Seven runs per prompt per engine per day is the floor, rolled up weekly. One run carries a standard error of 0.370, close to a coin flip. citedby reports a range across runs, not a single score.

Can we split it by property and language?

Yes. Each property and each market gets its own prompt set and score, rolled into one portfolio view. Run each market in its own language, since region alone swings mention rates from about 18% to 50%.

Good news: it's simple to see for yourself

  1. Sign up in 5 to 7 minutes

    Go to ThriveStackthrivestack.ai/citedby and create your account. Nothing to install.

  2. Get your prompts

    Use our prompt research to try prompts across your guest's journey. We map your hotel and your competitors, then build the exact prompts guests run when they look for a hotel like yours.

  3. Run them free, or let us run them for $1

    Run the prompts yourself for free. Or use code 1stMonth-OneDollar to pay $1 for your first month (normally $35 a month). We run them often, compare you against your competitors, and hand you the specific actions to win and get cited by AI.

  4. Connect your data when you're ready

    Later, connect Google Search ConsoleGoogle Search Console, your server logs for bot crawls, and Google AnalyticsGoogle Analytics. We audit your content and bring it all together in one place.

  5. See rapid increase in your brand's AI visibility in 2-3 months

    AI search engines refresh knowledge bases, citation sources, and bot crawls progressively over 60 to 90 days as direct hotel booking signals propagate.