Your clients rank on the map. See whether they are in the answer above it. ThriveStack citedby shows which competitor gets named instead, block by block, then hands you the fix list.
$1 gets you your first client domain.
| # | Brand | Visibility ↕ | SOV ↕ | Sentiment ↕ | Position ↕ |
|---|---|---|---|---|---|
| 1 | 86% — | 28% — | ● 92 — | # 3.0 — | |
| 2 | 39% — | 13% — | ● 80 — | # 3.9 — | |
| 3 | 35% — | 11% — | ● 79 — | # 4.8 — | |
| 4 | 28% — | 9% — | ● 77 — | # 5.7 — | |
| 5 | 26% — | 8% — | ● 77 — | # 6.6 — | |
| 6 | 20% — | 6% — | ● 75 — | # 7.5 — | |
| 7 | 19% — | 6% — | ● 75 — | # 8.4 — |
Right now your client is missing from
45% of consumers used AI to pick a local business in 2026, up from 6% a year earlier. The answer names one or two. BrightLocal, n=1,002 US adults.
The AI answer sits above the map and names fewer businesses. Top map pack spot, still absent from the block printed above it.
3 slots. Proximity, reviews, profile data.
Two shops in Denver take same day emergency calls.
Harbor Plumbing Co and Delta Drain & Rooter both list 24 hour service and answer after midnight.
1 to 2 slots. Whatever the rest of the web says.
Whitespark, 540 local queries across 3 US cities and 6 industries (May 2025). Synthesized with our 2026 citation gap benchmarks in ThriveStack Research.
Different verticals get cited from entirely different places. ThriveStack citedby tracks buyer prompts across 6 AI engines tailored to the specific directory and review signals each industry demands. Click any vertical below to inspect how AI recommends your clients.
“Which dentists does ChatGPT recommend?”
“Which lawyers appear in AI recommendations?”
“Which HVAC companies does AI recommend?”
“Who does Perplexity recommend for roof replacement?”
“Which plumbers does Google AI Overviews name first?”
“Which medical spas does ChatGPT suggest for Botox?”
“Which real estate agents appear in AI home search?”
“Which clinics and specialists does Gemini recommend?”
“Which electricians and pest pros does AI name nearby?”
“Which local restaurants does AI recommend for dinner?”
“How do multi-unit brands win AI citations across 50+ locations?”
ChatGPT synthesizes emergency availability and bedside manner from patient reviews on Healthgrades and Zocdoc rather than keyword density on dental websites.
Four steps, every one of them per location. A client with nine branches is nine sets of numbers.
20 to 40 buyer prompts per location, six engines. See who gets named and who takes the slot.
Schema, answer ready copy, and the exact listings and reviews the engines are citing.
Same prompts, every week, plotted across the service area block by block.
Connect citations to calls, forms and closed work. The number the client renews on.
Drop in the domain and branch addresses. ThriveStack citedby builds the prompt set from the category, you edit it with the questions the owner gets on the phone. Understand what AI visibility means for local search.
tracked prompts name
the client at all
Cited instead: yelp.com/denver-plumbers, reddit.com/r/Denver, angi.com. That is the fix list.
Example run. Same 40 prompts, every engine, every week.
Same prompt set, every week, from every location. ThriveStack citedby logs which engine named your client, where in the answer they landed, and which pages it cited. Learn about AI visibility tracking methodology.
Most of what AI answers say about a business comes from somewhere else. ThriveStack citedby kept the cited URLs, so you know which review site, directory or thread to chase first.
77% lives on pages you do not control
Omniscient Digital, 23,000+ citations (Jan 2026). Rounding puts the total at 101%. Every point left of the bracket is a page you can go and earn.
Most AI visibility tools were built for a single national brand. Your book has a different shape.
Every branch gets its own prompt set, grid and score.
Your logo, your colours. PDF or scheduled email.
CSV import the whole book. Prompt sets built by category.
Client fifty costs the same as client five.
Citation share more than quadrupled while the retainer stayed the same.
Week 3 schema and listings shipped. Week 7 reviews off Google started.
Example report shape. Validated across active client cohorts.
“Client retainers moved from defensiveness to expansion as soon as we started reporting AI visibility alongside traditional local maps.”
Managing Director, Multi-Location Agency Partner
Rank trackers cannot see the answer. Brand tools cannot see the neighbourhood. Here is the same eight point checklist run against all three.
| Capability | Local rank trackers | Brand AI tools | ThriveStackcitedbyBuilt for agencies |
|---|---|---|---|
| Covers | 3of 8 | 0of 8 | 8of 8 |
| What it can see | |||
| Map pack rank grid | ✓ | ✗ | ✓ |
| Prompt runs per location, not per brand | ✗ | Per brand only | ✓ |
| Competitor coverage map by area | ✗ | ✗ | ✓ |
| What it hands you to fix | |||
| Cited source URLs stored | ✗ | Some engines | ✓ |
| Schema and answer ready copy | ✗ | Suggests only | ✓ |
| Attribution to booked jobs | ✗ | ✗ | ✓ |
| How it runs across a book | |||
| White label client reports | ✓ | ✗ | ✓ |
| Priced for a 50 client book | ✓ | Per brand seat | ✓ |
Brand AI tools score zero because four of the eight are partial: per brand only, some engines, suggests only, per brand seat. Partial does not survive a fifty client book.
Sell it as a tier on top of the local retainer, priced per location. Lead with the audit. It is a small yes that hands you a fix list you already priced. Discover more in our guide to answer engine optimization.
One off, per location
Monthly, per location
Monthly, per client
Packaging shape. Set your own rates against the client's average job value.
How often a local business gets named and cited when someone asks an AI engine for a recommendation. Measured per location, on a fixed prompt set, run on a schedule.
No. Whitespark found AI Overviews on 68% of local business queries and map packs on 39%. The two surfaces read different sources, so a client can hold the top map spot and be absent above it.
They help the map pack and Google's own AI surfaces. ChatGPT and Perplexity cannot read inside Google's review wall, so a business with reviews only on Google is invisible to those engines. See our research on how Reddit and third-party forum citations feed AI answers.
Off site ones. Ahrefs studied 75,000 brands and found brand web mentions correlated 0.664 with AI Overview visibility, against 0.218 for backlinks. Follow our step-by-step playbook on how to start winning AI visibility within days to see the exact off-site citation levers.
Weekly, same prompt set, per location. Answers change between runs, so ThriveStack citedby reports a range across runs rather than one score to the decimal.
Yes. PDF with your agency logo, one page per location or one roll up per client. Cited source URLs included, so the fix list ships with the report.
Per location, as a tier on top of the local retainer. Paid audit, then foundation, then growth. Set rates against the client's average job value.
Practical guides and empirical research to accelerate client deliverables and navigate AI engine citations.
Rapid execution playbook for agency teams to diagnose crawler blocks, craft schemas, and establish brand entities.
Citation ResearchHow community conversations on Reddit and niche forums directly feed LLM recommendation engines.
Market ShiftUnderstand the macroeconomic transformation away from per-seat subscriptions and blue links toward synthesized AI answers.
See the prompts they are missing from, the competitors taking the slot, and the exact pages the engines cited instead.
$1 for your first client domain.