Growth Leaks
Stop Losing Accounts After Onboarding
Uncover your Growth Drivers and Growth Leaks by correlating engagement, feature usage & account-level signals
Identify your Growth Drivers, detect Growth Leaks, and boost product stickiness.
Who Is This For?
Built for Product & Growth Teams
Obsessed With Usage and Retention!
Product Managers
Tracking feature usage but missing context on what drives repeat behavior—or where adoption quietly drops off.
Growth Teams
Analyzing user and account data without a clear view of what keeps different segments active over time.
Founders
Measuring engagement across segments, but struggling to connect insights to retention, upsell, or roadmap bets.
Engineering & Data Teams
Building features based on assumptions—without feedback loops that show what’s working, what’s ignored, and why.
Use-cases
Top Engagement Leaks
Because knowing who visits isn’t the same as knowing who converts.
1
Core Feature Avoidance Leak
Which product features are users using the most?
2
Activated but Never Returned Leak
Do my users continue using my product after activation?
3
Low Intensity Usage Leak
Are my users "active" in name only?
4
No Collaboration Leak
Are my users bringing in more users?
5
The Activity Drop-off Leak
Are new users engaging with my product?
6
Low Frequency Usage Leak
How often are my users returning to my product?
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ThriveStack’s Solution
Turn Feature and Account Usage Into Real Growth Signals
Expert Reviews
Expert Insights: Fixing Product
Engagement Drop-Offs
"The best predictor of customer retention is product usage. If customers are engaged, they’re more likely to renew and expand."
Nick Mehta
CEO at Gainsight
"Increasing product engagement is the single most important indicator that your customers are finding value—and that they’ll stick around."
Dan Olsen
Author of The Lean Product Playbook
"If you want to predict churn, look at engagement. If you want to drive expansion, look at engagement. It’s the common denominator."
Lincoln Murphy
Customer Success Consultant
"You can’t grow revenue without growing engagement. Expansion and retention are natural outcomes of a product that’s habitually used."
Elena Verna
Growth Advisor & former Head of Growth at SurveyMonkey
What to Measure
What Top SaaS Teams Track to Plug
Engagement Leaks
Metric
- DAU, WAU, MAU
- Feature Adoption
- Product Stickiness
- Account-Level Usage
- Churn and Usage Correlation
Why It Matters
- Core indicator of active user base
- Which features drive repeated engagement
- DAU/MAU ratio shows retention potential
- Shows health across key customers
- Align customer actions with behavior
Business Impact
When You Fix Engagement Leaks, Here’s What Happens to Your Metrics
Metric
Before ThriveStack
With ThriveStack
Stickiness (DAU/MAU)
0.2–0.3
0.5–0.7
Feature Adoption (core)
~15%
35–60%
Power User %
Low, undefined
Defined & growing
Account Health Score
Absent
Quantified & tracked
Growth Leaks Weekly — Join 100K+ SaaS Leaders
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No fluff. Just growth wins and warnings.
Ready to Fix Silent Drop-Offs and Boost Engagement?
Let’s turn passive users into engaged customers — proactively
- Detect feature drop-offs and low-engagement workflowsAlerts when usage stalls post-activationUncover power users and stickiness signalsAccount-level insights into your Growth Drivers and Growth Leaks