Growth Leaks
Stop Losing Accounts After Onboarding
Uncover your Growth Drivers and Growth Leaks by correlating engagement, feature usage & account-level signals
Identify your Growth Drivers, detect Growth Leaks, and boost product stickiness.
Built for Product & Growth Teams
Obsessed With Usage and Retention!
Product Managers
Tracking feature usage but missing context on what drives repeat behavior—or where adoption quietly drops off.
Growth Teams
Analyzing user and account data without a clear view of what keeps different segments active over time.
Founders
Measuring engagement across segments, but struggling to connect insights to retention, upsell, or roadmap bets.
Engineering & Data Teams
Building features based on assumptions—without feedback loops that show what’s working, what’s ignored, and why.
Top Engagement Leaks
Because knowing who visits isn’t the same as knowing who converts.
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Turn Feature and Account Usage Into Real Growth Signals
Expert Insights: Fixing Product
Engagement Drop-Offs
"The best predictor of customer retention is product usage. If customers are engaged, they’re more likely to renew and expand."
"Increasing product engagement is the single most important indicator that your customers are finding value—and that they’ll stick around."
"If you want to predict churn, look at engagement. If you want to drive expansion, look at engagement. It’s the common denominator."
"You can’t grow revenue without growing engagement. Expansion and retention are natural outcomes of a product that’s habitually used."
What Top SaaS Teams Track to Plug
Engagement Leaks
Metric
- DAU, WAU, MAU
- Feature Adoption
- Product Stickiness
- Account-Level Usage
- Churn and Usage Correlation
Why It Matters
- Core indicator of active user base
- Which features drive repeated engagement
- DAU/MAU ratio shows retention potential
- Shows health across key customers
- Align customer actions with behavior
When You Fix Engagement Leaks, Here’s What Happens to Your Metrics
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Frequently Asked Questions
An engagement leak happens when users sign up but fail to build habits or return consistently. Without sustained usage, even converted users churn—hurting retention, LTV, and referrals. ThriveStack helps you spot and fix these blind spots early.
ThriveStack maps user behavior over time, highlighting where engagement dips—by segment, cohort, or persona. It alerts you to underperforming features, inactive users, or usage plateaus so you can intervene before churn sets in.
Yes. ThriveStack tracks which in-product actions, flows, or modules are used most by your high-retention users—giving you a clear view of what drives value and what features are being ignored.Customer Analytics is essential for SaaS companies that need a full view of their customer journey to drive growth, retention, and monetization.
Product analytics show what users do. ThriveStack goes deeper—connecting engagement data with acquisition source, persona, and monetization potential to uncover why certain users engage while others fade out.
Absolutely. ThriveStack highlights onboarding friction and feature drop-offs by user type—so Product and CS teams can optimize flows, trigger nudges, and personalize experiences that boost stickiness and reduce early churn.
Ready to Fix Silent Drop-Offs and Boost Engagement?
Let’s turn passive users into engaged customers — proactively
- Detect feature drop-offs and low-engagement workflowsAlerts when usage stalls post-activationUncover power users and stickiness signalsAccount-level insights into your Growth Drivers and Growth Leaks