For Growth-Stage B2B SaaS

Unlock Predictable NRR Growth with a Customer Success Platform

Reduce churn and scale expansion revenue with real-time growth signals.

Align CS, GTM, and Product around Revenue outcomes

Identify churn risks before they happen

Drive upsells with usage and intent signals

SOC 2 Type II

1-Click Integrations

PROOF AT SCALE
| Benchmarked $1M–$50M ARR
120%
Net Revenue Retention
↓30%
Churn Reduction
2x
Expansion Revenue
The "Growth-Stage Ceiling"

Why NRR Stagnates
While Acquisition Grows

SaaS companies hit a wall when retention remains flat despite fast acquisition. The culprit? Fragmented signals.

"You’re sitting on a goldmine of data, but your team lacks the signals to act."
The "Black Box" Customer
You know they login, but lacks clarity on actual value realization.
Static Health Scores Lie
Lagging metrics only turn red after the decision to churn is made.
Expansion is Reactive
Missed upsell opportunities due to lack of real-time product intent signals.
Engineering Bottlenecks
GTM teams wait weeks for data instead of acting on growth signals instantly.
THE REVOPS ENGINE

Turn Customer Signals to
Revenue Engine

ThriveStack bridges the gap between raw growth data (GTM, Product, Revenue, Support) and predictable NRR growth by correlating 200+ signals into actionable playbooks.

Direct Impact On NRR
Core Platform Capabilities
Full Journey Customer Visibility
Consolidates Marketing, Product, CRM, Billing and Support
Full Journey Customer Visibility
Consolidates Marketing, Product, CRM, Billing and Support
Full Journey Customer Visibility
Consolidates Marketing, Product, CRM, Billing and Support
Increase Adoption
20%
Drive Expansion
10%
Reduce Churn
15%
Built for Every Growth Role
For 1-50M ARR Companies

One Platform, Multiple Wins

Founder / CEO
Control over scaling.

Real-time NRR visibility

Investor-grade reporting

Data-backed scaling bets

Head of Growth
Repeatable growth engine.

Revenue attribution

Activation drop-off maps

Experiment tracking

RevOps Leader
Frictionless operations.

Unified signal layer

Automated playbooks

LTV:CAC monitoring

CS Leader
Proactive retention.

Predictive churn alerts

Expansion signals

Prioritized outreach

CORE PLATFORM CAPABILITIES

The Engine for Net Revenue Retention

Operationalize customer success to stop churn, identify expansions, and scale revenue predictably.

Align Team

Full Journey Visibility

Unify Marketing, Product, Revenue, and Support data into a single 360-degree customer view. Eliminate silos and get every department on the same page.

Consolidate HubSpot, Stripe, Segment, and Product data into one profile

Trace the path from first marketing touchpoint to final expansion

Democratize access to customer health data across the organization

Data
alignment achieved
Track

Real-Time Customer States & Movements

Monitor exactly how accounts move across key lifecycle events. Spot when users move from 'Onboarding' to 'Aha!' or slip from 'Value Realized' to 'At-Risk'.

Define custom lifecycle stages unique to your business model

Identify bottlenecks in your customer journey in real-time

Visualize movement between healthy, idle, and churned states

4x
faster visibility
At-Risk Accounts

Prevent Churn Before It Happens

Identify customers showing early disengagement across product usage, billing, and support. Stop reactive firefighting and start proactive intervention.

Detect usage dips and feature adoption stalls automatically

Integrate billing and support spikes into health alerts

Intervene with data-backed context before the renewal window

-30%
reduction in gross churn
Upsell/Cross-sell

Expansion Signals

Uncover expansion-ready accounts using product engagement, feature adoption frequency, and revenue pattern signals.

Spot feature adoption triggers that signal readiness for upgrade

Identify high-usage accounts hitting seat or volume limits

Equip Sales with the exact 'why' behind expansion outreach

+25%
expansion MRR
Automate

Revenue Orchestration Playbooks

Trigger workflows for Activation, Adoption, Renewals, and Expansion. Turn manual customer success tasks into automated revenue plays.

Auto-assign tasks to CS based on account health triggers

Push usage context directly into Slack and CRM for Sales

Standardize expansion playbooks across your entire GTM team

50%
increase in efficiency
Board Metrics

NRR Analytics

Track NRR, GRR, Churn Rates, and LTV/CAC with board-ready confidence and real-time drill-downs. Eliminate manual reporting silos.

Automate complex SaaS metric calculations (NRR, GRR, Churn)

Drill down from high-level stats into account-level behaviors

Align leadership on a single, financially accurate source of truth

100%
investor-grade accuracy
Account Segmentation

Filter, Analyze & Target based on signals

Deep dive into your customer base with powerful multi-dimensional filtering. Find your power users and your at-risk cohorts in seconds.

Segment by plan type, industry, usage frequency, and more

Analyze retention curves by cohort and customer segment

Target high-potential segments for expansion campaigns

10x
faster segment discovery
Pricing that helps you grow efficiently

We Grow,
When You Grow

Companies switching to ThriveStack grow 30% faster, Reduce Churn and save $80K of tooling costs YoY.

Why Choose ThriveStack?

Plans Built for Every Stage of SaaS Growth
Free plan for early-stage teams, Usage-based pricing as you grow

All-in-one platform
Replace 5+ fragmented analytics tools, reduce 300+ hours yearly on manual correlations

Founder Friendly
Cancel anytime. We don't lock you in because we know you'll want to stay.

How It Works?

How ThriveStack Helps You Learn Faster

A lightweight, repeatable system to spot traction early and act before runway runs out.

Step 01: Integrate
Connect your data sources
Bring together product usage, acquisition, retention, and revenue data — without rebuilding your stack.
Step 02: Configure
Define your activation and engagement signals
Choose the events and behaviors that represent real value for your users.
Step 03: Analyze
Segment users by engagement quality
Automatically classify users as high, medium, or low engagement to spot PMF strength and risk.
Step 04: Optimize
Track retention and expansion over time
Monitor renewed, at-risk, and expanding accounts as PMF evolves.
Integrations

Connects with your stack

HubSpot
Coming Soon
Salesforce
Coming Soon
Webflow
Framer
Google Ads
Coming Soon
HTML/JS
NextJS
NodeJS
JavaScript
REST API
Stripe
Chargebee
API
CSV
Zapier
HubSpot
Coming Soon
Salesforce
Coming Soon
Webflow
Framer
Google Ads
Coming Soon
HTML/JS
NextJS
NodeJS
JavaScript
REST API
Stripe
Chargebee

Turn Fragmented Data Into Predictable Revenue

See how ThriveStack turns your growth metrics into revenue signals—acquisition, retention, expansion—and get you on a path to scale.
Growth Intelligence FAQ

Frequently Asked Questions

1. How does ThriveStack impact NRR specifically?

ThriveStack impacts Net Revenue Retention by correlating product usage signals with billing and CRM data. This allows CS teams to identify churn risks and expansion-ready accounts weeks before they appear in traditional lagging reports.

2. What kind of signals does the platform correlate?

We unify over 200+ signals from across your stack—including Product (feature usage, frequency), GTM (Marketing website visitors, traffic campaigns, CRM data), Revenue (billing history, seat limits), and Support (ticket volume, sentiment).

3. Can we automate expansion and retention playbooks?

Yes. ThriveStack allows you to build 'Revenue Orchestration' workflows. When a customer reaches a specific health score or usage milestone, the platform can trigger actions in Slack, HubSpot, Salesforce, or SendGrid automatically.

4. How long does it take to see value from the data?

Our 1-click integrations allow you to be operational in under 30 minutes. Once connected, our engine immediately begins correlating historical data to surface churn risks and expansion opportunities.

5. Does this replace my existing CRM or CS tool?

ThriveStack is designed to complement your current stack. It acts as the intelligent data engine that sits on top, feeding high-fidelity signals and automated playbooks into tools like Salesforce, HubSpot, or Gainsight.